The way that businesses communicate with customers is changing. Businesses can communicate through many channels including phone, mail, e-mail, chat, or in person. Each of these channels has its own advantages and disadvantages.
From subscription boxes like Birch Box to mobile phone service like AT&T, the subscription business model spans across many industries. The fundamentals of this business model are simple, but it takes some analytical rigor to truly understand your subscription business.
Gaining market share starts with a sound strategy. Whether your business wants to differentiate or disrupt; the goal is to have more pie.