Moats serve as an effective way to protect your business. While scaling your business it is important to understand how you can prevent competition from eating away at your business or even worse pushing your business out of the market.
Net Promoter Score is BS due to sampling bias. When a subset of a population is used to extrapolate generalizations about the entire population it is wise to make sure that your sample population properly represents the entire population. If your sample does not represent the population that you wish to understand more about than the data is useless.
he next wave of businesses should employ a local mindset that will allow each store to build a local social presence while connecting with the customers surrounding their store.